Frequently Asked Questions
Q1. Do you register gowns purchased?
Absolutely! We will not sell the same gown to your school in any color. Some stores will sell a different color but we will not. However, we can NOT guarantee that your dress will not be at your school as other stores do sell the same merchandise that we do. We are only promising not to sell the same from our store. We do carry alot of brands that many stores in our area do not so this helps in decreasing the possibility of duplicates at your prom.
Q2. Do I need an appointment? Not for Prom
For Prom, cocktail and others no appointment neccessary.
Q3. What forms of payment do you accept?
We take Visa, MasterCard, Discover, AMEX, Debit Cards, and Cash. We do not accept any checks.
Q4. Do you have Layaway?
Yes, we do, but you can only put into layaway items that are currently in the store. Layaway requires 1/2 of the total down and full payment within 45 days. No special order item can be ordered and then put in layaway. All special orders require a 100% deposit on them.
Q5. If I order the wrong size gown will you take it back or let me exchange it?
Your sales consultant will work with you in helping you to pick a size. But ultimately the decision on the size you want to order is up to you. Once you have picked a size All sales are final. This final sales policy is consistent with the industry standard for bridal and special occasion apparel.
Q6. What are your price ranges?
We have a great selection of gowns starting at $99. If you are on a budget just let us know and we will be glad to help you find a dress in that budget. We always try our best to find you the perfect dress in your price range!
Q7. Do I have to pay sales tax if I am from out of state?
Only those items shipped inside the state of Indiana will be charged Indiana sales tax of 7%. All other shipments will not be charged sales tax.
Q8. How long does it take to get my special order?
We will give you a delivery date when you order your gown. If gown is in stock usually will arrive in 7-10 days.
Q9. How many dressing rooms do you have?
We have 12 dressing rooms available.
Q10. What if I bring my Dad or boyfriend with me?
We have a small seating area in the front lobby. Gentlemen are not allowed in the dressing room area.
Q11. Do you rent prom gowns?
We are sorry, we do not rent gowns. Please shop our great sale rack for some fabulous deals.
Q12. Am I allowed to take pictures?
After you have purchased your gown, you may take as many pictures as you like of the gown you have chosen.